Privacy Policy

(A) About This Notice

This Privacy Notice explains how we collect, use, store, and share your Personal Data when you interact with our platform, services, or websites. "Personal Data" means any information relating to an identified or identifiable individual. This notice applies to all users of Stride Ahead services globally.

(B) Collection of Personal Data

We collect Personal Data from the following sources:

• Directly from you — when you create an account, fill out forms, take assessments, or contact us.
• Relationship data — information generated through your use of our services, including assessment results and counselling records.
• Website and platform data — device information, IP addresses, browser type, pages visited, and interaction data collected automatically.
• Third parties — partner institutions, schools, or employers who refer you to our services, as well as publicly available sources.

(C) Creation of Personal Data

In the course of providing our services, we may create Personal Data about you, such as records of your interactions with our counsellors, assessment scores, career recommendations, and notes from sessions. This data is treated with the same protections as data collected directly from you.

(D) Categories of Personal Data

The categories of Personal Data we may process include:

• Personal details (name, date of birth, age, gender)
• Demographic information (education level, field of study, location)
• Contact details (email address, phone number, postal address)
• Consent records (records of permissions you have given us)
• Payment and transaction data (billing details, purchase history)
• Website and platform usage data (pages visited, features used, session duration)
• Employer or institution details (school name, company, designation)
• Views and opinions (feedback, survey responses, assessment answers)

(E) Legal Basis for Processing

We process your Personal Data on one or more of the following legal bases:

• Consent — you have given clear consent for us to process your data for a specific purpose.
• Contractual necessity — processing is necessary to fulfil a contract with you or to take steps at your request before entering a contract.
• Legal compliance — processing is necessary for us to comply with applicable laws and regulations.
• Vital interests — processing is necessary to protect someone's life.
• Legitimate interests — processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms.

(F) Sensitive Personal Data

We do not seek to collect or process sensitive Personal Data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data). If sensitive data is provided to us inadvertently, we will take steps to delete it unless we have a lawful basis to retain it.

(G) Purposes of Processing

We may process your Personal Data for the following purposes:

• Providing and personalising our career guidance, assessment, and counselling services
• Operating, maintaining, and improving our websites and platform
• Communicating with you about your account, services, and support requests
• IT administration, network security, and fraud prevention
• Processing payments and financial record-keeping
• Conducting surveys, research, and analytics to improve our services
• Ensuring the physical security of our premises and personnel
• Investigating and responding to complaints, disputes, or legal proceedings
• Complying with legal and regulatory obligations

(H) Disclosure to Third Parties

We may disclose your Personal Data to the following categories of recipients:

• Legal and regulatory authorities — where required by law or to protect our legal rights.
• Professional advisors — lawyers, auditors, and accountants as necessary.
• Service providers and processors — third parties who process data on our behalf (hosting, analytics, payment processing), bound by data protection agreements.
• Potential acquirers — in connection with a merger, sale, or restructuring of our business, subject to confidentiality obligations.

(I) International Data Transfers

Your Personal Data may be transferred to and processed in countries outside the European Economic Area (EEA) or your country of residence. Where such transfers occur, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by relevant authorities, to protect your data.

(J) Data Security

We implement appropriate technical and organisational security measures to protect your Personal Data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure hosting infrastructure, and regular security reviews. While no system is completely secure, we are committed to protecting your data to the highest practicable standard.

(K) Data Accuracy

We take reasonable steps to ensure that your Personal Data is accurate and kept up to date. We encourage you to inform us of any changes to your information so that we can update our records accordingly. Inaccurate data will be corrected or deleted upon request.

(L) Data Minimisation

We limit the collection and processing of Personal Data to what is strictly necessary for the purposes described in this notice. We do not collect data that is not relevant to the services we provide.

(M) Data Retention

We retain your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When data is no longer needed, it is securely deleted or anonymised.

(N) Your Rights

Depending on your jurisdiction, you may have the following rights regarding your Personal Data:

• Access — request a copy of the Personal Data we hold about you.
• Rectification — request correction of inaccurate or incomplete data.
• Erasure — request deletion of your Personal Data where there is no compelling reason for continued processing.
• Restriction — request that we restrict processing of your data in certain circumstances.
• Data portability — request a copy of your data in a structured, machine-readable format.
• Withdraw consent — where processing is based on consent, you may withdraw it at any time.
• Lodge a complaint — you have the right to lodge a complaint with a supervisory authority if you believe your data has been mishandled.

To exercise any of these rights, please contact us at team@strideahead.in.

(O) Cookies and Tracking Technologies

Our websites use cookies and similar tracking technologies to enhance your experience, analyse site usage, and assist with marketing efforts. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

(P) Terms of Use

Your use of our platform and services is subject to our Terms of Service, which should be read in conjunction with this Privacy Policy.

(Q) Direct Marketing

We may use your contact information to send you marketing communications about our services, events, and offers. You may unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting us directly. Opting out of marketing will not affect service-related communications.

(R) Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your Personal Data, please contact us:

• Email: team@strideahead.in
• Phone: +91-9667233326
• Entity: Assist 2 Path Tech Pvt. Ltd.

Children's Privacy

We take the privacy of children seriously. For users in the United States, Australia, and New Zealand, parental consent is required for children under the age of 13. For users in all other regions, parental consent is required for children under the age of 8. We do not knowingly collect Personal Data from children below these thresholds without verified parental consent.